Request account deletion

Email support@easyidea.space from the address linked to your AutoHub ZM account with the subject “Account deletion request”. Include your registered email and phone number (if used on the account) so we can verify you are the account holder. We may ask for additional verification before processing your request.

When your request is confirmed, we delete or anonymise personal data associated with your account, including: • Profile details (name, email, phone, profile photo) • Your vehicle listings, photos, and listing history • Dealer profile information and uploaded verification documents • In-app messages, offers, and chat history • Favorites, compare selections, and saved search alerts • Push notification tokens and device registration • Active subscriptions, listing passes, and boost credits tied to the account

Some data may be retained where we have a legal or legitimate reason, including: • Payment and billing records for tax, accounting, and dispute handling (as required under Zambian law) • Records needed to investigate fraud, abuse, or safety reports • Information we must keep to comply with a court order or regulatory request Retained records are limited to what is necessary and are not used for marketing.

We aim to complete account deletion within 30 days of verifying your request. You will receive a confirmation email when deletion is finished. Backups and logs may take additional time to purge from our systems.

Deletion is permanent. You will lose access to listings, messages, and any unused paid listing tools. Vehicle purchase arrangements with other users are outside our platform — resolve those separately before deleting your account.